Frequently Asked Questions
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Can I choose the person or healthcare provider who will come and take the sample?
As a new mobile service for taking blood samples, Pickendoheem relies on the whole healthcare network in Luxembourg. We give priority to providing a high-quality medical service throughout Luxembourg. It is thus not possible for you to choose the person or provider who will come and take your sample.
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Are there any tests that can not be done at home?
Tests like the following need medical surveillance, and as such cannot be done at home: HGPO, O’Sullivan test, Lactose test...
Also, some tests can not be done at home for technical reasons: Ammoniac, Cryoglobuline
Those tests can be done by visiting one of our partner's blood withdrawal centers -
May I make an appointment for my child or a close relative?
As the leading mobile blood sample-taking service in Luxembourg, Picken Doheem lets you make appointments both for yourself and for close relatives.
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How can I get my results ?
The easiest and quickest way to get your results is to download the free app myLAB (available on the App Store or Google Play) or on (go to) mylab.bionext.lu
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Which lab carries out my tests?
The Picken Doheem partner lab is BioneXt Lab. Located in Leudelange, BioneXt Lab relies on experienced staff and state-of-the-art equipment to offer a whole range of tests, whether routine or specialised.
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Do I need to have an empty stomach when a blood sample is taken?
An empty stomach, i.e. not having eaten or drunk anything apart from water or black coffee without sugar or milk within the last 8-12 hours) is not mandatory for all tests. It is however necessary for the following tests:
- Blood glucose,
- Cholesterol, LDL, HDL
- Triglycerides
- Apolipoproteins A and Apolipoproteins B
- Helikit (search for helicobacter pylori) *
* For this test, it is imperative that you come to the lab without having eaten or drunk anything or smoked for the last 12 hours.
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Which documents do I need to show to have the test costs taken over by my medical insurance?
You will need the prescription from your doctor and your CNS card (if you are a member).
For certain tests, you will need further documents:- Genetic tests: proof of consultation and consent
- Trisomy HT21 for a pregnant woman: consent form filled out by the doctor and the patient as well as the latest ultrasound report.
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Are same-day appointment cancellations allowed?
Appointments may be cancelled online up to the 18:00 on the previous day. Same-day cancellations must be done by phone.
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Can I take the online appointment on the same day?
For organization purposes, an appointment on the same day is unfortunately not possible. Please reach out to 27-321 to obtain an appointment.